Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received an error through your local delivery service and would like to cancel your order, very first check your e mail and/or spam filtration system to make sure you clicked about the correct shipping address and/or URL. Once this offers been done, when you are nevertheless interested in continuing, just answer the e mail with the details of your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you may need to get in touch with customer care via their particular contact number: (Toll Free). Alternatively, if you have any additional questions, you can send us an email and we will try our best in order to assist you.
Your package will arrive at your door within more effective to ten operating days. Please be aware that shipping times may possibly vary from a single courier company to another. Hence, it is, usually preferable to buy with a reliable company. To help ensure your package arrives safely, all of us always advise that will you sign your own parcel’s “Thanks Regarding Sending” section in order to arrives. Your nearby delivery services are required to clearly display this signature confirmation on all sent items, which includes Element Vape items.
As soon as your parcel has arrived at your entrance, you will have to collect that as soon because possible. This is normally done simply by completing a self-addressed, stamped envelope along with your return address and tracking quantity. Upon arrival, ensure that your unit is totally charged and ready to begin using it immediately. Do not hold out for your Component Vape product to be able to warm up; it can not be stressed sufficient, especially in the case of rechargeable batteries.
As defined inside the above passage, when shipping to UK residents, shipping and delivery will be facilitated by certainly one of our across the country network of courier companies, such as DPD, FED FORMER MATE or UPS : but please enable for additional costs to be taken into consideration when placing your purchase. Customers located inside the Republic of eire are not authorized to purchase online. In most cases, consumers located within the Republic of Ireland will be unable to purchase the product with the use of credit playing cards or free e cards. We are currently encountering some issues along with credit card fraud in Europe and in certain instances, payments made using these methods might be declined or perhaps reversed. In add-on, all deliveries to be able to EU customers may be controlled by taxation and import duties.
Whenever shipping internationally, please Puff Bar note that traditions procedures are really time-consuming and often require the assistance of a great independent customs dealer. In the circumstance of an brought in product, delivery times will be based mostly on your courier’s international delivery service and transit occasions may greatly exceed our internal delivery estimates. If you are not sure of expected transit times, please contact us immediately. Worldwide orders will usually arrive within three to five business days after payment has already been received.
For all those questions relating to this matter, you should note that concerns should be focused towards our company headquarters. Should an individual need to make adjustments or inquire about our services in general, you could do so at anytime during enterprise hours, Monday through Friday, except Saturday, Wednesday, and Thurs. Should you have any other queries, you can possibly contact our client service team or even one of the sales representatives in the main office. In case you prefer to place your order online, you are pleasant to visit our website and follow the simple instructions offered. All billing in addition to ordering information will be provided at the click associated with a button.
As always, we strongly recommend that all purchases be paid with regard to completely before shipping or delivery regarding products. Any modifications to shipping or even delivery policies will be clearly indicated upon receipt of repayment. In the occasion of a defect in any merchandise, please contact us all right away for a return or substitute. As long as your satisfaction is our most critical, we all will work together with one to make certain that you have the best digital products available.